Hakodate Onuma Tsuruga Resort Epuy Nanae, Nanae ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

85-9 Onuma-Cho, Nanae-Cho, Kameda-Gun, Nanae, Japan, 041-1354

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room

Max:

3 persons

305 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

3 persons

500 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Executive Room

Max:

3 persons

905 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Coffee machine

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Nanae700 ft

Airports

Hakodate (HKD) 22.1 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Baggage storage

24-hour services

24-hour reception

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Canoeing
Skiing
Horseback riding
Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Housekeeping
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Garden area
Spa & wellness center
Sauna
Massage
Hot spring bath
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Terrace
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

85-9 Onuma-Cho, Nanae-Cho, Kameda-Gun, Nanae, Japan, 041-1354

Map view

85-9 Onuma-Cho, Nanae-Cho, Kameda-Gun, Nanae, Japan, 041-1354

City landmarks

Lake Konumako

2300 ft

Nishionuma

Higurashiyama Observatory

1.3 mi

Nishionuma

Higureyama Viewpoint

1.3 mi

Lake Onuma

1.7 mi

127-1 Onumacho

Onuma International Seminar House

1.3 mi

Nanae

Takahashiyamanokusa Park

1.5 mi

Golf Course

Hokkaido Country Club Prince Course

1.6 mi

Yoshinoyama

1.7 mi

Nanae Onumacho

Raisendo

2.0 mi

Higashi Onuma

Komagatake Shrine

2.4 mi

Higashionuma

Onumakomagadake Shrine

2.4 mi

657-16 Komagatake

Chaplinkan

2.8 mi

294-1 Higadhionuma

Nagareyama Camping Site

2.9 mi

174 Murayama

Kijihiki Highland Panoramic Lookout

3.7 mi

32-1 Togeshita

Hokkaido Konbukan

3.9 mi

666 Higashionuma

Hakodate Nanae Gondola

4.1 mi

Nearby

Parks

Onuma Quasi-National Park

1500 ft

Lake Konuma

1300 ft

Parks

Onuma Park Square

1300 ft

Restaurants

Buroi House Onuma

2600 ft

208 Onumacho

Wald

3000 ft

301-3 Onumacho

Reviews and Ratings <br />

Feedback from previous guests about their experience.

66%

loved the resort and would return for another relaxing stay

6.6/10

Nice

Rooms

9.0

Location

9.6

Service

9.6

Dining

8.4

Mark

United States of America, March 2025

6.4/10

My stay at the resort was mostly wonderful, with stunning views of the lake and a beautiful garden. The generous breakfast and dinner offerings really hit the spot, although there were a couple of hiccups with some meals and the room safe could've been in a more convenient spot. Overall, it felt like a great escape from the hustle and bustle of life.

Rooms

9.0

The Executive Room with Hot Spring Bath was spacious and offered lovely views of the vibrant red leaves. The hot spring bathtub was super roomy, making for an enjoyable experience.

Service

8.0

Every staff member I encountered was incredibly kind and accommodating, going out of their way to ensure I had everything I needed, even if they did mistakenly interrupt my privacy for cleaning.

Location

10.0

The resort's location was perfect, right next to the Onuma National Park and within walking distance to the beautiful lake and park areas, allowing me to enjoy nature at its finest.

Dining

7.0

While some dishes at the restaurant were good, particularly the breakfast, others, especially the seafood, missed the mark. The complimentary wine and beer reception was a nice touch though.

Facilities

9.0

The facilities included a free shuttle bus to the Hakodate airport and helpful tour assistance, which enhanced my overall experience at the resort.

Charles

United States of America, February 2025

6.6/10

I recently stayed at the Hakodate Onuma Tsuruga Resort Epuy, and it was a beautiful experience. The hotel has a stunning garden and a lovely deck extending to the lake, perfect for a relaxing view. However, the location of the safe in my guest room was inconvenient, forcing me to carry my valuables each time I left. Overall, I had a great stay.

Rooms

9.0

The guest room was spacious and clean, though the safe was difficult to access as it was positioned low in the wardrobe.

Service

10.0

Every staff member was incredibly kind and helpful, going out of their way to ensure I had everything I needed during my stay.

Location

9.0

The resort is ideally situated near JR Onuma Koen station and offers easy access to the scenic Onuma National Park, with amazing views of the lake.

Dining

9.0

The dining experience provided a complimentary wine and beer reception, and the meals served were delicious, particularly the homestyle Japanese dishes.

Facilities

9.0

The resort offers excellent amenities including shuttle services and a welcoming atmosphere, making the stay quite comfortable.

Claude

United States of America, November 2024

6.2/10

I recently stayed at Hakodate Onuma Tsuruga Resort Epuy, and overall, it was a beautiful experience. The location by the lake was amazing, and the interior design added a unique charm to my stay. However, I found the safe in my room to be inconveniently placed at the bottom of the wardrobe, which was a minor hassle. Aside from that, everything else was fantastic, particularly the service from the staff.

Rooms

9.0

The room was spacious and had a lovely view of the lake. However, the safe's placement was inconvenient, making it difficult to access.

Service

10.0

The staff was incredibly friendly and always willing to help. They made my stay pleasant, showcasing excellent hospitality throughout.

Location

10.0

The resort's location was stunning, beautifully situated near the Onuma quasi-national park with easy access to the lake. It was also conveniently close to the JR Onuma Koen train station.

Dining

8.0

The dining experience was high quality, with varied options for breakfast. They even catered to my wife's vegan diet, presenting a good meal for her. However, a few seafood dishes could use improvement.

Facilities

9.0

The resort offered great facilities, including comfortable common areas and easy access to a smoking room. I particularly enjoyed the beautiful garden and the deck by the lake.

John

United States of America, November 2024

6.6/10

I had a wonderful stay at the resort, enjoying the stunning lake views and the spacious room with a hot spring bath. I appreciated the excellent service from the staff, although the safety deposit box in my room was inconveniently placed. Overall, it was a good experience in a beautiful location, perfect for nature lovers.

Rooms

9.0

The Executive Room with Hot Spring Bath was spacious and had lovely views of the autumn leaves. The room was very clean and equipped with everything I needed, although the safe's location was inconvenient.

Service

10.0

All staff members were kind and helpful, going out of their way to ensure I had a pleasant stay. They communicated well in English and were very professional.

Location

10.0

The resort is beautifully situated near Onuma National Park, with easy access to the lakes and trails. The lakefront area is stunning, and I loved relaxing on the dock.

Dining

8.0

While the breakfast offered a great variety and I particularly enjoyed the scrambled eggs, the dinner experience was mixed. Some seafood dishes were not well-prepared, but the complimentary wine reception was a nice touch.

Facilities

7.0

The hotel had great amenities, including a shuttle service to the airport and beautiful communal areas, although I did have an issue with housekeeping respecting my privacy request.

Fred

United States of America, October 2024

7.2/10

My stay at Hakodate Onuma Tsuruga Resort Epuy was lovely, with a perfectly serene location near Onuma Lake and amazing nature all around. The interior was beautifully designed with wooden craft details that added an elegant touch. However, a minor inconvenience was the location of the safe in the guest room - it was a bit hard to access.

Rooms

9.0

I enjoyed the spacious Double Room with a lovely view of the lake. The only downside was the safe being too low to access comfortably.

Service

10.0

The staff were incredibly polite and helpful throughout my stay. Their English proficiency made communication easy.

Location

9.0

The resort is ideally situated near Onuma National Park, allowing for easy walks along the lakeside and access to beautiful gardens. The only challenge was finding the path from the train station due to some unclear signage.

Dining

10.0

Dining was a treat with delicious meals and a great variety for breakfast. I especially appreciated the thoughtful arrangements for my vegan diet.

Facilities

9.0

The resort offered excellent facilities including a free shuttle service and a cozy smoking room. I appreciated the complimentary wine reception before and after dinner.